The Business & Technology Network
Helping Business Interpret and Use Technology
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Physical artificial intelligence (AI) is gaining traction in industries long seen as resistant to advanced technology, not because those sectors lacked interest in innovation, but because failure was not an option. Mining, agriculture and energy have historically operated in harsh, high-risk environments where downtime, safety incidents and system errors carry serious consequences. Now...
South Korean retailer Coupang is preparing to compensate customers impacted by a massive data breach. The eCommerce company will begin offering vouchers worth up to 55,000 won ($38) to each of its 33.7 million customers whose personal information was compromised by last month’s cybersecurity incident, the company said in a Monday (Dec. 29) news release. The release also included an...
Silicon Valley’s AI startups have reportedly raised a record $150 billion this year. As the Financial Times (FT) reported Sunday (Dec. 28), it’s part of an effort by these companies to protect themselves in case the boom in artificial intelligence (AI) investment fizzles next year. The report, citing data from Pitchbook, shows that this year’s funding levels surpassed the previous...
Watch more: Need to Know With Spreedly’s Adam Hiatt Conveniences can come with a cost. And that cost, at least across digital commerce, is that it grows the attack surface for fraud. The result is a familiar paradox: The more seamless the customer journey becomes, the more opportunities exist to exploit it. There are one-click checkouts, subscription bundles, loyalty wallets, pay later...
Watch: How Smart Basket Redesigns the Economics of Loyalty Brands and merchants are competing for consumer attention in an environment flooded with offers, ads and incentives. Loyalty programs remain a core strategy, but the challenge is no longer whether to invest in loyalty. It is whether that investment actually reaches the consumer it is meant to influence. Jakob Harrison, head of...
Take a look at the agenda for the upcoming Consumer Electronics Show if you want to see where agentic AI is headed. Said agenda is loaded up this year with keynotes and use cases from the manufacturing sector. While consumer-facing use cases get a lot of the headlines, the manufacturing sector could be the key for how the Prompt Economy will show up for B2B and internal workflow applications...
Karen Webster describes Monday Conversation as a window into “interesting companies doing interesting things.” In 2025, the most useful interviews for banking, payments and FinTech leaders were often the ones that barely mentioned payments at all. They were about what sits beneath the transaction: workflow, trust and data quality. Across farms, clinics, AI labs and labor platforms, a...
On the eve of the COVID-19 pandemic, large banks were jolted by the sudden rise of a new credit alternative. That 2019, buy now, pay later option from specialized providers like Klarna, Affirm and AfterPay took off with cash-strapped consumers. BNPL sought to compete with the multi-trillion-dollar credit card industry, where banks issuing plastic fuel the workhorse of American credit. Wall Street...
As artificial intelligence (AI) use increases within accounts payable (AP) departments, it is starting to surface patterns and deliver insights that many finance teams were not aware were hiding in the data, turning routine invoice flows into early signals about cash, risk and supplier behavior. That is one central takeaway from the December 2025 “Invoice-to-Pay Automation Tracker...
Fraud prevention is no longer defined by how many tools a merchant deploys, but by how well those tools work together across the full payment journey. That is the central insight of PYMNTS Intelligence’s December Payments Orchestration Tracker, “Orchestrating Trust: The Future of Fraud Prevention in Payments.” The report argues that the next phase of fraud management is less about...