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The goal for financial institutions isn’t to keep pace with the artificial intelligence-driven evolution of fraud. It’s to outpace it.
The PYMNTS Intelligence report “2025 State of Fraud and Financial Crime in the United States,” commissioned by Block, found that financial institutions are recognizing that fraud itself is a networked phenomenon.
Criminal groups share tools, mule...
B2B platforms are discovering that embedded finance is becoming less a feature add-on and more a structural lever for how they grow revenue, deepen customer relationships and compete at scale.
That shift is the central takeaway from “B2B Platforms Expand Embedded Finance to Enhance Customer Experience, Drive Revenue,” a December 2025 PYMNTS Intelligence Data Brief produced in...
Payments history shows a familiar pattern.
Innovations begin as features, become expectations and eventually harden into infrastructure.
Credit cards, ACH and online banking all followed this trajectory. Those former innovations can now feel almost quaint.
Instant payouts are now crossing this threshold. The shift has implications for businesses, platforms and financial institutions....
Snowflake plans to acquire Observe to deliver artificial intelligence-powered observability that is built on open standards and designed for the requirements of AI-driven enterprises.
The companies signed a definitive agreement for the acquisition, though the closing of the transaction is subject to customary closing conditions, Snowflake said in a Thursday (Jan. 8) press release.
Upon...
New York State Attorney General Letitia James said Thursday (Jan. 8) that she demanded information from Instacart about its use of algorithmic pricing and price-setting experiments and that she warned the company that it may be violating the state’s law.
James sent a letter to Instacart seeking detailed information about the experiments after Groundwork Collaborative and Consumer...
Artificial intelligence (AI) hyperscaler Nscale reportedly aims to raise $2 billion in a funding round.
The company is talking with investors but could still decide not to proceed with a deal, Bloomberg reported Thursday (Jan. 8), citing unnamed sources.
Nscale did not immediately reply to PYMNTS’ request for comment.
The company announced in an Oct. 1 press release that it closed a $...
OpenAI has hired the three co-founders of Convogo, an artificial intelligence-powered tool for executive coaches, consultants, talent leaders and human resources teams.
While OpenAI hired Convogo co-founders Matt Cooper, Evan Cater and Mike Gillett, it did not acquire the company’s intellectual property or technology, TechCrunch reported Thursday (Jan. 8), citing an OpenAI spokesperson...
Microsoft has announced several agentic artificial intelligence (AI) solutions designed for retailers.
These solutions power automation in functions such as merchandising, marketing, store operations and fulfillment, the company said in a Thursday (Jan. 8) press release.
“With Microsoft’s agentic AI, retailers can automate what slows them down and amplify what sets them apart, enabling...
Walmart has launched a digital destination designed to help customers access health and wellness services and products.
The new Better Care Services offers access to third-party providers for urgent care and behavioral health, Eli Lilly and Company’s direct-to-consumer offering LillyDirect, and personalized food and recipe recommendations from Walmart’s artificial intelligence-powered...
As the Consumer Electronics Show (CES) 2026 continues its familiar flood of hardware launches and futuristic demos, one of the most consequential technology stories was largely invisible. It was unfolding inside warehouses, routing systems and planning software.
For DHL Supply Chain, the world’s largest contract logistics provider, logistics has become a software problem as much as a...