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Burger King has equipped managers and employees with an artificial intelligence-powered tool called BK Assistant.
BK Assistant providers staffers with access to operational guidelines, inventory management and compliance tracking, “enabling them to focus more on guest service and team leadership,” Burger King owner and quick service restaurant company Restaurant Brands International (...
It was probably one of those moments where you remember where you were when you heard it. Block announced Thursday (Feb. 26) that it will cut roughly 4,000 jobs, or close to 40% of its workforce, as part of a broad restructuring that CEO Jack Dorsey said is aimed at making the company “smaller, faster and more focused” as it integrates artificial intelligence (AI) more deeply into its operations...
January’s Producer Price Index from the Bureau of Labor Statistics came in hotter than expected. For businesses navigating tariff swings and fragile global supply chains, rising service margins signal that cost pressure is rippling through logistics and distribution channels. As for the read across for consumers, even when commodity prices cool, supply chain volatility can keep prices elevated at...
Artificial intelligence pioneer Andrew Ng said the industry is decades away from developing artificial general intelligence (AGI).
In an interview with Fast Company posted Friday (Feb. 27), Ng said he defines AGI as AI that can perform any intellectual task that humans can, such as learning to drive a truck or writing a PhD thesis.
“We’re still very far from AI meeting that definition...
Trade finance has a dirty secret. While containers can be tracked in real time across the world’s oceans, the documentation required to release those goods often moves at the speed of courier envelopes and manual approvals.
Bills of lading, inspection certificates and letters of credit still pass through fragmented systems, requiring reconciliation by armies of operators. These...
OpenAI on Friday (Feb. 27) confirmed it has raised $110 billion in new funding from Amazon, Nvidia and SoftBank, in one of the largest private capital raises in technology history, as the company moves to secure the compute and infrastructure needed to scale advanced AI systems globally.
The round includes $50 billion from Amazon, $30 billion from Nvidia and $30 billion from SoftBank...
Stablecoins are out there; now they just need to work. The next phase for stablecoins may focus less on issuance and more on interoperability in practice.
Multiple stablecoins, operating under different regulatory regimes, will need mechanisms to transact seamlessly with one another and with traditional bank money. When infrastructure becomes boring, it has usually won. Stablecoins are...
The corporate front desk and the internal help desk are becoming faster, smarter and always on. New data from RingCentral and ServiceNow shows AI systems handling inbound calls and resolving IT tickets at scale.
AI’s New Front Desk
One significant example of artificial intelligence moving into the customer experience layer is the rapid adoption of AI Receptionist technology from...
InComm Payments and SKUx announced Friday morning (Feb. 27) a strategic partnership to improve how digital payments are distributed for humanitarian aid and other applications for emerging markets. The announcement lands as disaster recovery funding faces tighter scrutiny, shifting more responsibility to state and local agencies.
The companies said they will pair InComm Payments’...
Watch more: What’s Next in Payments With Paymentus’ Nicole Haskins
The FinTech landscape has overindexed on innovation. But in an operational landscape defined by automation, predictive analytics, and invisible payments, the most important innovation in financial technology may ultimately be an attitudinal one.
“My word of the year is ‘service,’” Nicole Haskins, director of customer...