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PYMNTS.com

What's next in payments and commerce
Credit Limit Confusion Sends Consumer Spending Packing
Credit limits have traditionally been treated as a mechanical feature of card programs: a numeric ceiling determined by algorithms, credit scores and internal risk thresholds. But new find...
The Economic Warning Sign Hiding Behind White-Collar Layoffs
White-collar layoffs at firms like McKinsey and Amazon grab headlines for their implications about artificial intelligence and tariff pressures replacing plum jobs. But there’s another canary in the...
2025: The Year AI Agents Entered Payments and Changed Who’s in Control
This year, artificial intelligence shifted from assisting to acting. Agentic AI, systems that can plan multistep work, call tools and APIs, and execute tasks with limited human supervision,...
Manual Billing Costs Banks $98.5 Million Every Year
Banks have spent years tuning front-end digital experiences, yet a growing share of revenue risk now sits deeper inside the institution, where billing logic, pricing governance and data visibility int...
Roblox Uses AI to Filter Billions of User Interactions in Real Time
Roblox is leaning heavily on artificial intelligence (AI) to solve one of the most complex operational challenges in digital platforms: moderating massive volumes of user-generated content in real tim...
FDIC Support Clears a Path for Tokenized Deposits to Scale
Tokenization is steadily reshaping how financial assets are recorded and moved, and support from regulators is paving the way for wider use across financial services. At its simplest, token...
Malls Draw Gen Z Shoppers by Providing Opportunities to Socialize
Malls are drawing Gen Z shoppers by catering to young people’s desire to socialize in real life and away from screens. Experts interviewed by Retail TouchPoints for a report posted Friday...
Cantor Fitzgerald Expects Institutional Adoption of Crypto to Continue in 2026
Cantor Fitzgerald reportedly expects institutional adoption of cryptocurrency to continue in 2026, even as the downturn in Bitcoin prices continues. The increasing regulatory clarity around...
Snap and Meta Lead CES AI Showcase
This year’s edition of the consumer technology conference CES is reportedly set to feature a variety of products whose main selling point is artificial intelligence (AI). Exhibitors at th...
Investors Pour $230 Million Into Industrial AI and Insurance
From automating warehouse docks and tracking cognitive performance to reshaping insurance underwriting, startups are leveraging new capital to hardwire artificial intelligence (AI) into operational wo...
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