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AI agents lead to 4,000 job cuts in Salesforce’s support division, CEO says
The theoretical discussions about artificial intelligence replacing jobs have just become brutally real. Salesforce CEO Marc Benioff revealed that the company has used AI agents to slash its customer ...

PYMNTS’ Summer of Big Quotes, From Tariffs to Trust Codes
Summer is over. Time for PYMNTS to look back on the season’s best quotes from PYMNTS Intelligence and our news and feature stories. “They have white labeled premium products or materia...

MongoDB and Snowflake Lead Tech Rally as Wall Street Slips
Headed into the Labor Day weekend, the CE 100 Index managed to post a 0.5% gain, in contrast to the slides seen across a...

How synthetic data is reshaping AI model training
There’s a point where real-world data just isn’t enough. Sometimes it’s scarce, messy, or simply too private to share. That’s where synthetic data, computer-generated but statistically faithfu...

The Verge’s favorite gifts for book lovers
What do you gift somebody who loves books? The obvious answer is "a book," but since true bibliophiles are probably sitting on a stack already, it's worth getting a little more creative. Luckil...

AI agents are science fiction not yet ready for primetime
This is The Stepback, a weekly newsletter breaking down one essential story from the tech world. For more on all things AI, follow Hayden Field. The Stepback arrives in our subscribers' inboxes...

This Week In Techdirt History: August 24th – 30th
Five Years Ago This week in 2020, the Secret Service joined the list of law enforcement agencies using data brokers to dodge warrant requirements for location data, much like the CPB was still doing v...

No, a Windows update probably didn’t brick your SSD
For the last week or two, reports have been circulating that recent Windows 11 updates (specifically KB5063878 an...

The 28 best Labor Day deals you still can grab for $100 or less
Labor Day has finally arrived, and after a week of early discounts trickling in, the sales are now in full swing. We’ve put together an expansive guide detailing nearly 100 deals we think are...

Emotional Intelligence and Tech Project Success: A Lumenalta White Paper Bombshell
Lumenalta’s most recent white paper explores the role of emotional intelligence (EQ) in tech. Based on input from more than 900 IT leaders, the study suggests a possible link between EQ-focused team...