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Privacy Vs. Convenience: Connected Car Data Sharing Draws Debate 

DATE POSTED:March 19, 2024

Findings from a recent New York Times report have brought to light a concerning reality for drivers: their every trip detail, from speeding to sudden braking, is meticulously logged by data brokers. 

This peek into the extensive monitoring of driving behavior underscores a broader unease among consumers about the privacy of their data in the era of connected cars.

These internet-enabled vehicles, equipped with a myriad of features and applications, including GPS navigation systems, cameras and sensors, rely heavily on collecting and transmitting vast amounts of data. 

While access to this data has undoubtedly improved the overall driving experience, from enhanced safety and improved traffic management to increased payments efficiency and tailored entertainment options, the practice of automakers sharing driving data with third parties, notably insurance companies, has ignited a contentious debate. 

On one hand, data brokers like LexisNexis argue that personalized insurance premiums based on driving behavior could incentivize safer practices and lead to reduced rates. However, skeptics voice concerns about the potential misuse and exploitation of this data. 

For instance, Kenn Dahl, a Chevy Bolt owner, was taken aback when he received a detailed report from LexisNexis, chronicling every aspect of his driving habits over several months. 

According to the NYT report, “what it contained stunned him: more than 130 pages detailing each time he or his wife had driven the Bolt over the previous six months. It included the dates of 640 trips, their start and end times, the distance driven and an accounting of any speeding, hard braking or sharp accelerations. The only thing it didn’t have [was] where they had driven the car.”

For many consumers like Dahl, this level of surveillance feels like a breach of trust and raises significant questions about the ownership of data generated by connected vehicles and the rights of consumers to control its dissemination. 

“It felt like a betrayal,” Dahl told the NYT. “They’re taking information that I didn’t realize was going to be shared and screwing with our insurance.”

Beyond individual privacy concerns, there are broader societal implications at play. The data collected by insurance companies could be used not only to assess risk but also to make sweeping judgments about individuals’ lifestyles and behaviors, disproportionately affecting certain demographics.

In response to these concerns, some automakers, including General MotorsHonda and Hyundai, have started offering opt-in features in their connected-car apps, per the report, allowing drivers to control the sharing of their data. 

Policymakers, too, have taken notice, with investigations launched into automakers’ data collection practices. 

Just last month, Sen. Edward Markey (D-Mass.) urged the Federal Trade Commission (FTC) to scrutinize auto manufacturers’ “invasive” privacy practices, further highlighting a growing awareness among policymakers of the need for regulatory oversight in this space.

“With new advances in vehicle technology and services, automakers have been vacuuming up huge amounts of data on drivers, passengers, and even individuals outside the vehicle,” Sen. Markey wrote in a letter to FTC Chair Lina Khan.

He added that based on public reporting and his own inquiries, “automakers face few, if any, limitations on the collection, use, and disclosure of this data,” with consumers “often left in the dark. I therefore urge the FTC to investigate […] and take all necessary actions to protect the privacy of all road users.”

Ultimately, the debate surrounding connected car data sharing reflects broader tensions between convenience and privacy in the digital age. While the benefits of these modern vehicles are undeniable, it is essential that privacy considerations are given the same level of priority as innovation and convenience. 

Balancing these elements will be key to fully unlocking the potential and widespread adoption of connected cars while safeguarding individual privacy rights in an increasingly interconnected society.

The post Privacy Vs. Convenience: Connected Car Data Sharing Draws Debate  appeared first on PYMNTS.com.