Instacart Rolls Out New AI Solutions for Grocery Stores
Instacart launched artificial intelligence tools aimed at “grocers of all sizes,” according to a Tuesday (Nov. 4) press release.
The grocery technology company announced the debut of Instacart’s AI Solutions, a suite of offerings designed specifically for grocers to promote personalized shopping for their customers, the release said.
“AI is transforming how people shop for groceries and feed their families, and Instacart is uniquely positioned to help retailers, from national chains and regional favorites to local independents, harness that change and drive meaningful results for their customers and business,” Instacart CEO Chris Rogers said in the release. “These new AI solutions mark the next chapter in our enterprise story, empowering retailers to turn generative and agentic AI into a true competitive edge. In an era of rapid technological change, we’re helping grocers of all sizes not only keep pace, but also compete, and win, in an AI-powered world.”
Among the offerings is an agentic commerce solution provided through integrations with AI companies such as Google, Microsoft and OpenAI. In time, Instacart expects every generative AI company to connect to its grocery engine, joining their consumer reach with its network of retail partners, according to the release.
“As consumers adopt AI platforms for ideation and shopping, our collaboration with generative AI companies enables retailers to capture a larger share of these evolving, AI-driven baskets,” the release said.
Retailers involved in the launch include Sprouts Farmers Market, Good Food Holdings and Kroger, which announced its own expanded partnership with Instacart in a separate Tuesday press release.
“Agentic shopping has the potential to change the way American families shop and eat,” Kroger Executive Vice President and Chief Digital Officer Yael Cosset said in the release. “Interacting with an AI agent makes shopping and meal planning as simple as a conversation, helping customers build their basket or offering meal suggestions, truly understanding what matters most to them.”
The new offerings come as agentic AI leads to a “reinvention of commerce,” PYMNTS reported Oct. 10.
“Instead of waiting for humans to press ‘buy,’ commerce is being restructured today around prompts as the new interface,” the report said. “What emerges is a new operating system.”
Retailers are reconfiguring technology stacks so that agents and not consumers are able to open and close the loop on transactions. For this ecosystem to operate, infrastructure is important. Agentic AI expands on traditional generative AI stacks but adds autonomy as a layer.
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