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Watch more: The Digital Shift: Block’s Brian Boates
Fraud has a new face every day.
Even a highly informed customer can fall victim if an attacker gains access through compromised credentials or weak authentication elsewhere in the system.
“Scammers are having a lot of success trying to take advantage of individuals,” Block Chief Risk Officer Brian Boates told PYMNTS. “…But just as...
When one thinks of fast payments, manufacturing isn’t the first sector to come to mind. It’s the same for simple payments and healthcare; or not meeting their customers’ needs and tech firms.
Healthcare organizations face one of the most difficult cash environments of any sector; while manufacturing workflows were designed for batch processing, not real-time liquidity. Tech firms,...
Artificial intelligence is changing jobs faster than companies can reorganize them, and a new set of data shows that the impact is far more uneven and complex than early predictions suggested.
The PYMNTS Intelligence report “The Chief AI Officer: Managing Machines and Minds” examines how 60 companies across goods, services and technology sectors are adapting to AI’s influence on work....
Credit unions (CUs) are entering a pivotal moment in their modernization journey. Member expectations are rising as digital-native channels, artificial intelligence (AI)-driven tools and embedded financial experiences become the norm across consumer finance. At the same time, many FinTechs—facing slower growth with national banks and looking for mission-aligned partners—are turning to credit...
Watch more: What’s Next In Payments: Paysafe’s Roy Aston
In payments, the most meaningful breakthroughs can often be invisible ones.
The consumer taps, clicks or chats, and the transaction simply works. But much of the real work of payments transformation takes place deep in infrastructure, like APIs, data pipelines, risk engines and compliance frameworks that few outside the industry...
Watch more: What’s Next in Payments: One Inc’s Elizabeth Hoemeke
Payments are maturing into a utility layer for the global economy.
The unsung heroes of the sector’s operations can increasingly determine which companies can grow with confidence and which will falter.
“My infrastructure team, cloud, site reliability and database are remarkable,” One Inc Chief Information Officer...
Watch more: Need to Know: Citi Services’ Biswarup Chatterjee
Blockchain was created to challenge the assumptions embedded in decades-old financial infrastructure.
“The technology itself is sound,” Biswarup Chatterjee, global head of partnerships and innovation, Citi Services at Citi, told PYMNTS. “It has operational scale to it.”
Still, for the bulk of its history, blockchain has...
A growing number of consumers will be able to shop for groceries in OpenAI’s ChatGPT, check out on DoorDash, and have their orders delivered from local grocery stores in as little as an hour.
This experience is enabled by the new DoorDash app in ChatGPT, the companies said in a Wednesday (Dec. 17) press release.
The DoorDash app in ChatGPT is live for select users and will expand to...
The Federal Reserve Board said Wednesday (Dec. 17) that it withdrew a 2023 policy statement and issued a new statement regarding the treatment of certain banks, with the aim of facilitating “responsible innovation.”
The 2023 policy statement allowed board-supervised state member banks to participate only in activities permissible for banks supervised by other federal bank regulators,...
Fiserv completed its acquisition of StoneCastle Cash Management and will integrate the company’s institutional deposit network with the Fiserv ecosystem.
This integration will expand Fiserv’s ability to deliver insured deposit funding solutions and will extend the capabilities of its ecosystem that includes core account processing, digital banking and payments platforms, the company...