AI Proves Effective in Stopping eCommerce Returns Fraud
Returns are a cost of doing business for all merchants.
If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping with that co...
For Banks to Compete With FinTechs, They Need to Act Like One
The financial services landscape is an inherently customer-centric one.
Within it, the winds of change around customer behavior and expectations about their banking relationships and financial journey...
Digital Shift Helps Banks Tailor Credit Offers to Consumers
For decades, consumer expectations around the convenience and always-on capabilities of their financial services could not be met. The typical Monday-through-Friday banking hours and 4 p.m. branch clo...